Privacy Policy

Your privacy and data security are our top priorities

Last Updated: March 15, 2025 | Effective for all Apni Desi Dukaan services

Our Commitment to Your Privacy

At Apni Desi Dukaan, we understand that trust is fundamental to our relationship with you. This privacy policy explains how we collect, use, share, and protect your personal information across our Food Delivery, Grocery Services, and Transportation platforms. We are committed to transparency and giving you control over your data.

Service-Specific Privacy

Food Delivery Privacy

Restaurant partners only see delivery details, not payment info
Order history helps personalize restaurant recommendations
Delivery instructions are shared with delivery partners only
Dietary preferences are used for relevant suggestions

Grocery Service Privacy

Shopping patterns help optimize inventory and suggestions
Store partners see order details but not payment information
Delivery slots and preferences improve service efficiency
Product reviews are anonymous unless you choose otherwise

Transportation Privacy

Driver sees pickup/drop locations but not your home address label
Location data enables safety features like trip sharing
Ride history helps with fare disputes and customer support
Emergency contacts are only accessed during safety incidents

Detailed Privacy Information

Your Data Rights

Access

View all data we have about you

Rectify

Correct inaccurate information

Portability

Download your data

Erasure

Delete your account and data

Important Information

• Some data is required for service functionality and cannot be deleted while account is active
• Location data is essential for delivery and transportation services
• We may retain some information for legal compliance even after account deletion
• Data shared with service partners (restaurants, drivers) follows their privacy policies

Privacy Questions or Concerns?

Our Privacy Officer is here to help with any questions about your data and privacy rights.

contact@appzenowebservices.com

Phone

1800-123-4567

Address

Noida, UP

This privacy policy is available in Hindi and other regional languages upon request. Response time for privacy inquiries: 72 hours for standard requests, 24 hours for urgent matters.